Answers to Frequently Asked Questions |
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At D&B, you can "Decide With Confidence" because of
DUNSRight. DUNSRight™ is the framework and data quality process that brings
the culmination of our experience to your business and makes D&B data
more accurate than its competitors. Read on to learn the answers to the
most frequently asked questions about D&B data quality.
D&B Data and Reports
Where does D&B get its data? Is it accurate? Do all reports have financial statements and trade payment information? How do I get a D-U-N-S® Number or business listing with D&B? Where do I find report samples? Where can I purchase D&B Country Risk Reports? Support and Security How does D&B guarantee the security of my credit card information and billing transactions? Which browsers are supported? How do I request a refund? How much do your products cost? Am I committing to a contract or subscription to join? D&B Data and ReportsWhere does D&B get its data? Is it accurate? DUNSRight™ is the data quality process that ensures that you get the most accurate and complete data available. Learn more about D&B Data Quality. back to top Do all reports have financial statements and trade payment information? The depth of information in D&B credit-decisioning reports will vary based on information collected directly from the report subject and third party sources, presence or absence of public filings, credit activity of the business and age of business. D&B credit decisioning reports may or may not contain financial statements, trade information, principal antecedents and/or public filings. Our goal is to provide a level of data that supports a risk management decision. This minimum level is defined as credit decision score or rating to help a D&B customer make a risk management decision. Please see our return policy for more details. back to top How do I get a D-U-N-S® Number or business listing with D&B? You can request a D-U-N-S Number or call the D&B Customer Resource Center at (855) 457-1670 if you have an expedited request. back to top Where do I find report samples? Samples of most of our products are available on the Product List page. Click to these links for examples of Business Information Report and Comprehensive Insight Report Plus back to top Where can I purchase D&B Country Risk Reports? U.S. based customers can reach D&B's Country Risk Services at (855) 457-1670 by phone or at CountryRiskServices@dnb.com by email. International customers can call +44 1494 422700 by phone or at CountryRisk@dnb.com by email. back to top Support and SecurityHow does D&B guarantee the security of my credit card information and billing transactions? At D&B, we are serious about securely transferring valuable information. This is true whether it is information you send to us, or information we send to you. When you sign up or access member areas of the D&B Solutions web site, your information is encrypted using Secure Sockets Layer (SSL). Both Netscape Navigator and Internet Explorer support SSL. Our site uses SSL to keep your user and credit card information confidential, as well as encrypting the information we provide to you. Our site's SSL certificate uses 128-bit encryption and was issued by Verisign, Inc. For details regarding the certificate, click on the closed padlock in the corner of your browser's window. This padlock appears on every secure page used on this site. You can be confident that all your transactions are encrypted and delivered securely. back to top Which browsers are supported? For the best browsing experience, we support these browsers:
back to top How do I request a refund? View the return policy, which describes our process for addressing all requests in a consistent and fair manner. Please email us at support-ecommerce@dnb.com with any refund request. back to top PricingHow much do your products cost? Please click here to View all prices of all reports back to top Am I committing to a contract or subscription to join? No, you can become a registered member for free. You must register in order to purchase a product, however you do not have to subscribe to a monthly subscription. back to top For other customer needs, contact your D&B Solutions Customer Support Team:
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