Frequently Asked Questions
  1. Where does D&B gets its data? Is it accurate?
  2. How can I get a copy of my company's credit report?
  3. Do all reports have financial statements and trade payment information?
  4. How does D&B guarantee the security of my credit card information and billing transactions?
  5. How do I request a refund?
  6. How do I get a D-U-N-S® Number or business listing with D&B?
  7. How much do your products cost?
  8. Am I committing to a contract or subscription to join?
  9. Where do I find report samples?How do I stop a Collections action I have started?
  10. I want to downgrade or cancel my Small Business Solution membership.

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Customer Support

Available Monday - Friday
8.00am - 6.00pm Local Time

Call (866) 584-0283
Email sbssupport@dnb.com

Other Related Resources:
Glossary of Terms
Refund and Cancellation Policy
Tax Exempt Instruction Form
Terms and Conditions (UPDATED)

Technical Support

Available Monday - Friday
8.00am - 6.00pm Local Time

Call (866) 584-0283
Email sbssupport@dnb.com

Other Related Resources:
Browser Policy
Privacy Policy / Security